Receiving advice for a move  should be the simplest and most obvious thing in this world. In fact it is, were it not that the information and promises given are often unrealistic and reliable: a “proper” move for a few hundred dollars can only expose you to serious risks in terms of speed, compliance with deadlines and protection of furniture. A moving consultancy, even online, must make it clear what the total cost of the operation will be, and if this is not possible, it must declare it to the customer. Usually it is the inspection that allows you to take the measurements and evaluate what to do. How many vans are needed? How many people will the team consist of? Are there particular machinery, objects or furniture (works of art, safes, glass cases)?

The consultancy will answer these and other questions in a precise and timely manner, providing a report with the conditions, the expense, the payment methods and the insurance coverage provided. This is a point of coverage too often ignored in good or bad faith: it is important instead that the moving company offers guarantees that go beyond just the carrier policy for damages caused during the transport of the furniture by van. It is advisable to also take into account the phases of packing, loading and unloading, eventualities such as theft, fire and damage to third parties. The policy you need is called RCT (Civil Liability towards Third Parties) and represents the extra coverage necessary to sleep peacefully before, during and after the move. Always ask for it in the consulting phase!

OUR FREE ADVICE FOR YOUR MOVE

Receiving advice for a move means getting in touch with a manager who, as such, assumes the burden of making certain commitments with the customer. Reviews play a crucial role in this perspective: in the age of social media, verifying the quality of a service is easy and a must for anyone.